February 5, 2023

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Plex, There Are No Items In This Library: How To Fix?

Recently, many users have faced this problem in Plex, where an error message pops up quoting “there are no items in this library.” Let’s find out why “there are no items in this library” and how to eliminate this problem. This article will discuss the possible reasons causing this problem and its solutions.

What Causes the, “Plex: there are no Items in this Library” issue?

Before you try to apply the solutions to get rid of this problem, it’s important to learn the possible reasons which cause this problem. Below listed are some of the most common reasons for the problem ” Plex: there are no Items in this Library issue.”

Folder permissions

One of the most common reasons which cause this problem is because Plex is incorrectly configured with your device. You get the “there are no Items in this Library” issue when this happens.

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Server issues

Sometimes the problem lies in the server which hosts the files, and therefore you see “there are no Items in this Library” when you try to access the files. This problem can be solved by changing the server.

Copying mechanism

The ” Plex: there are no Items in this Library issue” problem occurs when you do not use a correct copying mechanism while placing files on the server. 

Naming issue

The files in Plex should be named with specific terminology. Therefore, if you do not name the files according to Plex nomenclature instructions, the problem ” Plex: there are no Items in this Library issue” occurs.

Solutions to the ” Plex: there are no Items in this Library issue”

You can get rid of this problem by various methods depending upon What is causing this error to occur. Below listed and explained are some of the solutions you can try to get rid of “Plex: there are no Items in this Library” issue:

  • Reset folder permissions
  • Name Files Properly And Reboot
  • Change Server
  • Sort your files
  • Recheck your copying methodology
  • Debug manually
  • Manually edit plex metadata
  • Use file-bot tool
  • Tweak folder permissions
  • Extract content again
  • Re-include media

Now we will discuss some of the fixes in details.

Solution 1: Reset folder permissions

  • The first step is to press the keys “windows+R” simultaneously. This will open the Run box. Then type the control panel in the column.
  • In the control panel, click the “shared folder” option. Then edit the “media folder.”
  • Then click on the Permissions tab and disable all the permissions granted to User Plex.
  • Then click OK to save the settings.
  • Now set “R/O or R/W” permissions for Plex after opening the edit window.
  • Then click OK to save the settings and close the window.

Solution 2: Name Files Properly And Reboot

Plex has a very specific naming and organizing scheme, and you have to name your files according to that specific scheme. After you rename the files properly, you must reboot your device. Switch Off your device for 3-4 mins, and then switch it back on. Then refresh your device and check if the problem is solved or not.

Solution 3: Change Server

Sometimes the problem lies in the server which hosts the files, and therefore you see “there are no Items in this Library” when you try to access the files. This problem can be solved by changing the server. Follow the stepwise instructions listed below to change the server.

  1. Create a new desktop folder for transferring the files from your old server
  2. Go to “Plex Media.” Sort the files accordingly, then select them and transfer them to the new desktop folder.
  3. Switch to the new server while the files are being transferred and activate the VPN.
  4. Sort the files accordingly and “drag and drop” them into your Plex new media server.

Solution 4: Sort your files

Many may fail to detect this problem, but the ” Plex: there are no Items in this Library “issue could be due to improper sorting of files in the Plex folder. Proper organization is very important because when files are not arranged properly in their respective places, it gets hard for Plex to find the files, and such errors occur. Therefore it is advised to keep the Plex Media folder organized and that every file, such as music, movies, songs, and TV shows, are at their respective places.

Solution 5: Debug manually

This problem can sometimes be solved by manually debugging. To do so, follow the steps written below:

  1. The first step is to activate Debug logging. after you’ve successfully activated the debug logging, you must leave the current Plex server.
  2. Then wait for 2-3 minutes, then restart the Plex server.
  3. After restarting the server, wait for two minutes.
  4. Then the user is required to test and refresh any movie. Then after waiting for 2-3 minutes, attach the files to the library.

Solution 6: Tweak folder permissions

Follow the steps below to change the permissions to make changes to a file:

  1. Go to the file and right-click on the file icon. Then click on properties.
  2. After opening properties, click on the ‘security” tab and select “advance.”
  3. After clicking on “advance,” a new tab will open. Go to permissions, Then click on “change,” which is written parallel to “owner.” 
  4. Now, write the name of your account in place of the previous owner.
  5. A check box on the bottom of the tab says, “Replace all child object permissions with inheritable permissions from this object.” Check this checkbox and click “OK.”

You can also get rid of the Plex: there are no Items in this Library issue by re-extracting the media content. Here you should know that there is no Direct method to extract these files, and the user is required to extract these files from compressed formats. Follow the stepwise instructions to re-extract the media:

  1. Go to “My Computer” and find Plex’s media in your storage.
  2. Sort the files accordingly and “drag and drop” them into your PC’s media server.
  3. Pop-up windows will appear for each file. Click “confirm” every time.
  4. Patiently wait for the files to upload.

FAQs

How can folder permissions cause the Plex: there are no Items in this Library issue?

One of the most common reasons which cause this problem is because Plex is incorrectly configured with your device. You get the “there are no Items in this Library” issue when this happens.

How can server issues cause the Plex: there are no Items in this Library issue?

Sometimes the problem lies in the server which hosts the files, and therefore you see “there are no Items in this Library” when you try to access the files. This problem can be solved by changing the server.

How can the copying mechanism cause the Plex: there are no Items in this Library issue?

The ” Plex: there are no Items in this Library issue” problem occurs when you do not use a correct copying mechanism while placing files on the server. 

How can naming issues cause the Plex: there are no Items in this Library issue?

The files in Plex should be named with specific terminology. Therefore, if you do not name the files according to Plex nomenclature instructions, the problem ” Plex: there are no Items in this Library issue” occurs.