February 9, 2023

Geoffreycouet.fr

News and Update

iTunes Could Not Connect To This iPhone An Unknown Error Occurred 0xe80000a : How To Fix? 6 Fixes

To maintain a good amount of free space in the iPhone, you may need to connect it with your PC and transfer additional files and folders. Sometimes, in this process iTunes Could Not Connect To This iPhone An Unknown Error Occurred 0xe80000a message appears. 

This may be an annoying fact, especially when you may be in an important transaction. So is there a way to resolve it? How can you resolve that iTunes could not restore the iPhone because an error occurred while reading from or writing. message dialogue? Here, we brought for you 6-level fixes, which you can try. These are often working and maybe associative to you too. 

iTunes Could Not Connect To This iPhone An Unknown Error Occurred 0xe80000a- 6 Working Fixes:

If your iTunes could not restore the iPhone because an error occurred while reading from or writing, the first thing you may need to check is the connections. Ensure that the connections between the iOS device and the computer are proper and are free of any physical damage. Any minor damage may often be adequate to hamper the reading and writing of the apple device. 

If your iTunes could not restore the iPhone because an error occurred while reading from or writing, then there may be a set of fundamental fixes you may look for. These often solve your issue as this happens mostly due to a small glitch in the operating system or the software itself.  

FIX 1: Update iTunes to the latest version

The first fix you may look for is to check for any updates of the iTunes software that you are using. If your iTunes could not restore the iPhone because an error occurred while reading from or writing, and you are sure that there is no problem in the connections, this may logically depict that the issue may be present in the software department only. Let us explore how to check and update your iTunes :

  • Step 1: Open iTunes on your PC.
  • Step 2: If you see Download iTunes, click on it. Otherwise, 

           Find Help and click on Check for Updates (For windows)

           Find iTunes and then click on Check for Updates (For Mac)

  • Step 3: Choose the items that you want to install by checking the box beside it.
  • Step 4:  Find and click on Accept after reviewing the License Agreement. 
  • Step 5: Click Yes or OK to confirm and sit back for the updates to download and install. 

Check if the “iTunes could not connect to this iPhone an unknown error occurred 0xe80000a” issue is cleared now. 

FIX 2: Temporarily Disable your Antivirus

Antivirus or other inbuilt security software strives to provide the best security. In this process, they may restrict apps and software to employ their service. The iTunes could not connect to this iPhone an unknown error occurred 0xe80000a message may also be the result of your antivirus too. 

Open your antivirus and temporarily disable it to recheck writing or reading from your iOS device. In case it works, you may restart your antivirus soon after the transfer is complete. 

FIX 3: Restart Apple mobile device services

Apple mobile device services are most often responsible for the proper functioning of apps like iTunes and other apple-related services. A minor issue in this service may hamper the working and may lead to iTunes could not connect to this iPhone an unknown error occurred 0xe80000a message. You can restart this service to refresh and see if the issue is resolved. Here is what you can do: 

  • Step 1: Go to the start menu and search for services.msc and then hit the enter key.
  • Step 2:  In the services window, search and find Apple Mobile Device Service and right-click on it. 
  • Step 3: In the list of popup options that appear, choose Properties.
  • Step 4: If the service is already running, then you will find a Stop button, click on it; now, you can see that it is changed to Start button.
  • Step 5: Ensure that the startup type is Automatic.
  • Step 6: Click on the start button to start the operation again. 
  • Step 7: Restart your PC to save these settings and refresh.
  • Step 6: Click on the start button to start the operation again. 
  • Step 7: Restart your PC to save these settings and refresh.

Now check if iTunes could not connect to this iPhone an unknown error occurred 0xe80000a message issue is resolved. 

FIX 4: Ensure Location and Privacy Settings

Apple devices often share and read files from trusted locations to ensure security in data. One of the crucial parameters that it considers is the match in the location, privacy, and time settings. When these are varying in both connected devices, iTunes could not connect to this iPhone an unknown error occurred 0xe80000a message may arise. Here is how you can reset your location and privacy settings on your iPhone:

  • Step 1: Open your iPhone home screen, and navigate to Settings to open it.
  • Step 2: In the settings screen, scroll down to find and tap on General.
  • Step 3:  Go to the Transfer and Reset iPhone option in the General settings screen.
  • Step 4: On the new page, scroll down and find the Reset option.
  • Step 5: You can see a set of reset options on your screen; tap on Reset Location and Privacy.
  • Step 6: Enter your iPhone password to start the process.
  • Step 7: Read through the disclaimer and then click on Reset Settings.

Restart your phone and connect to the PC again. Check if iTunes could not connect to this iPhone an unknown error occurred 0xe80000a issue is resolved. 

Fix 5: Repair the Lockdown Folder

A lockdown folder is a place where the iTunes app places all its essentials like security certificates and details of previously connected devices. This area, when corrupted, may lead to iTunes could not connect to this iPhone an unknown error occurred 0xe80000a error code. Here let us see how we can reset this folder:

  • Step 1: Press the WINDOWS+R key on your Keyboard to get a dialogue box on your screen.
  • Step 2: Enter %ProgramData% into the search bar and click on OK.
  • Step 3: Find the Apple Folder.
  • Step 4: Rename that folder as Lockdown.old so that you can recognize it later.
  • Step 5: Close and start iTunes again and then try connecting the apple device.
  • Step 6: Click Trust in the dialogue box that appears and uses the software.

Renaming the present document, the software will create a new folder named Apple, thereby refreshing the folder. 

Fix 6: Reset/Reinstall iTunes software

If you have employed all the above methods and still the iTunes could not connect to this iPhone, an unknown error occurred 0xe80000a message is not resolved; then you may either consider resetting the iTunes or reinstall it. 

iTunes is available in the Microsoft store, which makes it safe and easy to get it. Go to the app and uninstall it. Now, check out the official site or the Microsoft store to download it again. This method will get you the latest version, simultaneously getting rid of minor glitches, if any. 

Concluding Thoughts 

That’s all! Here we understood what one could do if iTunes could not restore the iPhone because an error occurred while reading from or writing. Now whenever you see there is an iTunes could not connect to this iPhone an unknown error occurred 0xe80000a message, don’t panic or get frustrated. Check out our fixes and keep on with your work effortlessly. 

See also  Why Does iTunes Keep Opening? How To Fix?